{"id":2877,"date":"2023-02-15T23:09:20","date_gmt":"2023-02-16T09:09:20","guid":{"rendered":"https:\/\/foreveryoung.gov.pf\/offre-d-emploi\/technicien-technicienne-de-hot-line-en-informatique\/"},"modified":"2023-02-15T23:09:20","modified_gmt":"2023-02-16T09:09:20","slug":"technicien-technicienne-de-hot-line-en-informatique","status":"publish","type":"offre-d-emploi","link":"https:\/\/foreveryoung.gov.pf\/en\/offre-d-emploi\/technicien-technicienne-de-hot-line-en-informatique\/","title":{"rendered":"Technicien \/ Technicienne de hot line en informatique"},"content":{"rendered":"<div class=\"dpdj-offre-source-text\">Source : <a href=\"https:\/\/www.sefi.pf\/SefiWeb\/SefiOffres.nsf\/vOffresNouvelles?OpenView\">Service de l&#8217;Emploi<\/a><\/div>\n<div class=\"dpdj-offre-coderome\"><strong>Code ROME <\/strong>I140119778 <\/div>\n<div class=\"dpdj-offre-ile\"><strong>Ile <\/strong> TAHITI <\/div>\n<div class=\"dpdj-offre-def\"><strong>D\u00e9finition du poste  <\/strong> Au sein d&#8217;une \u00e9quipe de support informatique aux utilisateurs, vous serez en charge de la r\u00e9ception des appels et de la qualification des demandes et incidents (ticketing).<br \/>\nVous devrez respecter les proc\u00e9dures en vigueur (dont escalade aux diff\u00e9rents services techniques en charge de la r\u00e9solution).<br \/>\nVous aurez la charge de quelques t\u00e2ches administratives suppl\u00e9mentaires (traitements des demandes \u00e9mises par courrier).<br \/>\nVous serez en charge de :<br \/>\n-Faciliter la compr\u00e9hension des proc\u00e9dures et des r\u00e8gles impl\u00e9ment\u00e9es en mati\u00e8re d&#8217;informatique dans l&#8217;administration territoriale,<br \/>\n-Faciliter la prise en main des outils informatiques (outils de ticketing GLPI, webmail\u2026) et plus g\u00e9n\u00e9ralement participer \u00e0 la conduite du changement.\n <\/div>\n<div class=\"dpdj-offre-dateeffet\"><strong>Date d&#8217;effet <\/strong>14\/02\/2023 <\/div>\n<div class=\"dpdj-offre-typeposte\"><strong>Type de poste <\/strong>Cr\u00e9ation <\/div>\n<div class=\"dpdj-offre-nbposte\"><strong>Nb de poste(s) \u00e0 pourvoir <\/strong> 1 <\/div>\n<div class=\"dpdj-offre-cond\"><strong>Conditions <\/strong>Poste bas\u00e9 \u00e0 Papeete. 39h par semaine.<br \/>\n&#8211; Du lundi au jeudi (hors jours f\u00e9ri\u00e9s) de 07h15 \u00e0 15h45 (pause d\u00e9jeuner d&#8217;1 heure)<br \/>\n&#8211; Le vendredi (hors jours f\u00e9ri\u00e9s) de 07h15 \u00e0 14h45 (pause d\u00e9jeuner d&#8217;1 heure)<br \/>\nLe respect des horaires est fondamental. <\/div>\n<div class=\"dpdj-offre-rec\"><strong>Recrutement <\/strong>IMMEDIAT <\/div>\n<div class=\"dpdj-offre-link\"><a href=\"https:\/\/www.sefi.pf\/SefiWeb\/SefiOffres.nsf\/vOffreWeb\/6BC9879859A906A90A2589560074A7DD?OpenDocument\">Pour en savoir plus, cliquer ici pour lire les d\u00e9tails sur le site du Service de l&#8217;Emploi<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Source : Service de l&#8217;Emploi Code ROME I140119778 Ile TAHITI D\u00e9finition du poste Au sein d&#8217;une \u00e9quipe de support informatique aux utilisateurs, vous serez en charge de la r\u00e9ception des appels et de la qualification des demandes et incidents (ticketing). Vous devrez respecter les proc\u00e9dures en vigueur (dont escalade aux diff\u00e9rents services techniques en charge [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","class_list":["post-2877","offre-d-emploi","type-offre-d-emploi","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"aioseo_notices":[],"ptb_metabox":[],"ptb_taxonomy":[],"ptb_featured_image":null,"builder_content":"","_links":{"self":[{"href":"https:\/\/foreveryoung.gov.pf\/en\/wp-json\/wp\/v2\/offre-d-emploi\/2877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/foreveryoung.gov.pf\/en\/wp-json\/wp\/v2\/offre-d-emploi"}],"about":[{"href":"https:\/\/foreveryoung.gov.pf\/en\/wp-json\/wp\/v2\/types\/offre-d-emploi"}],"wp:attachment":[{"href":"https:\/\/foreveryoung.gov.pf\/en\/wp-json\/wp\/v2\/media?parent=2877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}